Customer Service Training

Your employees are not simply cashiers, they are Customer Service Representatives.

During this half-day seminar, your employees will learn:

  • The importance of their role as a CSR
  •  Why Customers Don't Come Back
  • Why Companies Use Mystery Shoppers
  • How to Make Their Job Easier & More Fun
  • The Ins and Outs of Customer Service
  • What Do Our Customers Expect
  •  How Would You Rate Your Store
  • Customer Service - It's Everybody's Business

Empower your employees by showing them how vital they are to the success of your c-store.