In just one day, you will learn:

The leaders role in today's retail business
  • Understanding your employees
  • Learning to delegate effectively
  • Problem solving techniques
Crisis Management
  • "What if..."; the importance of planning for a crisis
  • How to develop a crisis plan for your store 
Utilizing the talents of your store team
  • Team work, production and goals
Managing your time
  • Where/how are you spending your time?
  • Are you a procrastinator?
  • Tips and tools to overcome procrastination 
  • Controlling interruptions
Employee turnover and productivity
  • Recruiting and hiring good employees
  • What employees want from their managers
  • What managers want from their employees
  • Effective training tools - 30 day orientation and training check list
  • The value of reward and recognition
Effective promotions
  • Planning and setting promotional goals
  • Profitable promotions tips
  • Measuring promotes effectiveness